Subscriptions, billing cycles, and invoices

Subscription models and billing cycles

Jobaria provides flexible membership options for Pro and Ultra tiers:

Monthly billing

• Pro Monthly: €15.99 per month, billed monthly on the same calendar day.
• Ultra Monthly: €29.99 per month, billed monthly on the same calendar day.
• Can be cancelled at any time; cancellation takes effect at the end of the current billing cycle.

Annual commitment and post-annual continuation

To ensure compliance with consumer regulations (BGB §309 No. 9), Jobaria's annual plans operate as follows:

• Pro Annual: €95.88 charged upfront for the initial 12-month prepaid period (equivalent to €7.99/month). After the first 12 months, the plan continues indefinitely as a flexible monthly subscription at the discounted rate of €7.99/month.
• Ultra Annual: €215.88 charged upfront for the initial 12-month prepaid period (equivalent to €17.99/month). After the first 12 months, the plan continues indefinitely as a flexible monthly subscription at the discounted rate of €17.99/month.
• No second annual charge: You will never be charged for another upfront 12-month block. Once continued into monthly billing, you can cancel at any time with no more than one month's notice.

Plan changes and upgrades

• Upgrading your tier (e.g., Free to Pro, or Pro to Ultra): Takes effect immediately upon successful payment. You receive a fresh destination allowance pool immediately, and any unused prepaid time from your prior tier is credited as proration.
• Downgrading your tier: Takes effect at the end of your current paid billing period or prepaid year. Your existing higher-tier allowance remains active until that date.
• Switching monthly to annual: Takes effect immediately, starts a new 12-month prepaid term, and transitions to the discounted monthly continuation rate after 12 months.

Managing invoices and payment methods

Navigate to Settings → Billing in your Jobaria dashboard and click Manage Billing. This connects to the Stripe Customer Portal where you can:

• Update your default payment card or billing address.
• View and download all official VAT invoices and payment receipts.
• Track upcoming renewal dates and amounts.

Expected result

Your active subscription details, renewal dates, and payment history reflect accurately in Settings → Billing. Selecting Manage Billing securely redirects you to the Stripe Customer Portal to inspect invoices and receipts.

Troubleshooting

• If an upgrade payment fails, your existing subscription and allowance remain unaffected until payment completes.
• Invoices are generated by Stripe Managed Payments as Merchant of Record and display the legally required tax breakdowns.
• For business tax questions or billing disputes, contact support through the feedback form.