SeniorEnglish

Chief of Staff resume example

Professional background and executive operations profile for Jordan Vance, a senior Chief of Staff based in Vancouver.

Read the example

Jordan Vance

Chief of Staff | Strategic Operations & Executive Leadership

[email protected]

Vancouver

Executive Summary

Strategic Chief of Staff with extensive experience guiding executive decision-making, enterprise-wide planning, and operational alignment for complex organizations. Proven partner to executive teams in executing organizational transformations, establishing governance structures, and translating corporate visions into measurable operational outcomes.

Professional Experience

Verdant Meridian Enterprise

Vancouver, BC

Chief of Staff to the CEO

Jun 2021 – Present

  • Serve as strategic advisor and operational deputy to the Chief Executive Officer, aligning executive leadership around annual objectives and cross-functional performance targets.
  • Orchestrate quarterly business reviews, board of directors governance materials, and executive committee agendas for a 450-person enterprise.
  • Lead the annual enterprise planning cadence across six business units, translating five-year strategic goals into measurable operational scorecards.
  • Directed a company-wide restructuring of internal operating cadences, reducing cross-departmental project delivery cycle times by 22%.
  • Act as primary bridge between the executive suite, departmental heads, and external stakeholders during enterprise-level strategic initiatives.

Cascadia North Logistics

Vancouver, BC

Director of Strategic Operations

Feb 2017 – May 2021

  • Directed corporate strategic initiatives and program delivery across Canadian regional operational hubs, reporting to the Chief Operating Officer.
  • Standardized executive performance indicators and executive reporting dashboards across supply chain, fleet operations, and commercial partnerships.
  • Structured and governed a multi-year organizational modernization program that consolidated seven disparate regional administrative systems.
  • Spearheaded crisis communications and operational continuity planning during major regional infrastructure disruptions in 2019.

Pacific Crest Advisory

Vancouver, BC

Senior Manager, Corporate Strategy

Aug 2012 – Jan 2017

  • Managed strategic consulting engagements centered on corporate restructuring, capital allocation, and performance improvement for mid-market clients.
  • Conducted organizational reviews and executive interview series to deliver operating model redesigns for private and public sector organizations.
  • Facilitated executive workshops to resolve governance bottlenecks and establish clear accountability structures among leadership teams.

Education

University of British Columbia

Master of Business Administration (MBA) · Business Administration · Vancouver, BC · Graduated with Distinction · Sep 2009 – Apr 2011

Focused on strategic management, cross-functional organizational leadership, and executive decision frameworks.

Simon Fraser University

Bachelor of Arts · Political Science and Public Administration · Burnaby, BC · Dean's Honour List · Sep 2001 – May 2005

Completed coursework in policy development, institutional governance, and quantitative research methods.

Strategic Initiatives

Enterprise Objective & Performance Architecture

Jan 2023 – Dec 2023

  • Designed and operationalized a structured objective and key result (OKR) framework spanning five functional divisions, aligning 120 key initiatives.
  • Established monthly executive progress tracking reviews, improving on-time milestone delivery across strategic priorities from 61% to 88%.

Post-Acquisition Integration Governance

Oct 2019 – Aug 2020

  • Governed organizational readiness, communication flows, and workforce harmonization following the acquisition of a regional branch network.
  • Partnered with people operations and department heads to retain 94% of identified critical talent during the integration period.

Core Competencies

Executive Advisory

Strategic Planning

Cross-Functional Leadership

Board Governance Support

Organizational Design

Change Management

Performance Metrics & OKRs

Executive Communications

Stakeholder Alignment

Crisis Management

Languages

English

C2

French

B2

Certifications & Credentials

Project Management Professional (PMP)

Project Management Institute · May 2016

Certified Change Management Practitioner

Prosci · Nov 2019

Community Involvement

Pacific Community Leadership Council

Vancouver, BC · Mar 2020 – Present

  • Board Governance Advisor
  • Provide advisory guidance on board governance, succession planning, and annual strategic review processes to support regional leadership development programs.

Complete your application

Explore the matching example for this occupation.

Cover letter examples ↗

More examples in this industry