Professional Summary
Dedicated front-of-house hospitality professional with structured Swiss vocational training and hands-on dining service experience in Basel. Skilled in course pacing, table service etiquette, and point-of-sale transactions while maintaining a welcoming atmosphere for every guest.
Work Experience
Brasserie am Rheinblick
Basel, Switzerland
Waiter
Mar 2024 – Present
- Manage a designated station of 8 to 10 tables in a high-turnover 90-seat brasserie, guiding guests through food menus and seasonal beverage pairings.
- Record guest selections accurately using handheld point-of-sale terminals and transmit dietary restrictions directly to the kitchen pass.
- Handle payment processing for cash, contactless cards, and vouchers, closing daily cashier balances of up to CHF 4,500.
- Maintain dining room presentation through attentive plate clearing, crumb removal, and swift table resets during peak dinner services.
Café & Restaurant Münsterhof
Basel, Switzerland
Junior Waiter
Aug 2022 – Feb 2024
- Greeted and seated dining guests, presented daily lunch specials, and served hot and cold beverages in a fast-paced town-center venue.
- Executed daily mise-en-place tasks including station stocking, silverware polishing, and dining area sanitation according to hygiene guidelines.
- Addressed customer preferences and basic complaints calmly, escalating issues to the head server when necessary to ensure guest satisfaction.
Education & Training
Gewerbeschule Basel
Federal VET Diploma (EFZ) · Restaurant and Hospitality Services · Basel, Switzerland · 5.2 / 6.0 · Aug 2019 – Jul 2022
Completed a three-year dual vocational apprenticeship combining hands-on dining room service with coursework in menu consultation, hygiene standards, and beverage service.
Notable Events & Projects
Art Fair Pop-Up Lounge Service
Jun 2025 – Jun 2025
- Provided floor and tray service for international visitors across a four-day partner reception accommodating up to 180 guests per evening.
- Coordinated with the banquet bar to expedite continuous drink replenishment and canapé distribution during reception peaks.
Core Skills
Table Service & Etiquette
Order Taking & Course Timing
POS Systems & Handheld Ordering
Payment Processing & Cash Handling
Allergen Guidance & Dietary Needs
Wine & Beverage Presentation
Mise-en-Place & Station Prep
Guest Relations & Table Management
HACCP & Hygiene Compliance
Languages
German
C2
English
C1
French
B1
Certifications
HACCP Food Safety and Hygiene Certification
GastroSuisse · Sept 2022
Volunteer Experience
Basler Quartierfest St. Johann
Basel, Switzerland · Aug 2023 – Aug 2023
- Volunteer Beverage Server
- Poured draft beverages and handled card transactions at a high-volume neighborhood celebration booth serving over 600 festival attendees.