Colin Mercer
Front-of-House Doorman & Hospitality Concierge
The Bridgewater Sovereign Hotel
Dear Hiring Team,
I am writing to express my keen interest in the Doorman position at The Bridgewater Sovereign Hotel. With a background providing attentive front-of-house hospitality, arrival management, and access monitoring across premier hotels and residential properties in Manchester, I welcome the opportunity to bring my dedication to guest care and exterior presentation to your entrance team.
Currently serving as Head Doorman at The Midland Grand Carlton Hotel, I welcome arriving and departing guests, oversee curbside taxi coordination, and manage luggage transfers and valet parking handoffs for a 190-room luxury property. My daily responsibilities involve monitoring entrance security, verifying credentials during private functions, and working alongside reception colleagues to ensure steady lobby traffic. I take pride in providing dependable service under all conditions, whether offering umbrella escorts in adverse weather or inspecting the forecourt steps to ensure a safe, pristine environment.
Previously, as Residential Doorman and Concierge Attendant at Palatine Square Luxury Residences, I provided welcoming front-of-house entry coverage for 140 apartments. In this role, I administered access-control procedures, badged visiting contractors, and logged over 60 incoming deliveries daily while assisting residents with heavy luggage and front-driveway coordination. This experience reinforced my commitment to vigilant access management, polite communication, and attentive service tailored to regular patrons and first-time visitors alike.
Holding an active Security Industry Authority Door Supervisor Licence alongside First Aid at Work certification, I am ready to maintain the highest standards of safety, decorum, and warm hospitality for your guests. Thank you for considering my application, and I look forward to the opportunity to discuss how my front-of-house background aligns with your requirements.
Yours sincerely,
Colin Mercer