Liam Hallows
Junior Public Administration Officer
Pennine West Borough Council
Dear Hiring Team,
I am writing to express my interest in the Public Administration Officer position with Pennine West Borough Council. Having developed a solid grounding in local authority operations and public records administration within Greater Manchester, I welcome the opportunity to contribute dependable administrative support to your council's public services and civic governance teams.
In my current post as Junior Public Administration Officer at Irwell Valley Combined Authority, I review and triage constituent inquiries and statutory service requests across housing support and municipal waste schemes. Working with Civica Case Management, I maintain local registry records and process over 120 service requests weekly in accordance with set service-level standards. Furthermore, I assist committee clerks with collating, formatting, and publishing public agendas and background papers for monthly council sub-committee meetings, while preparing routine regulatory correspondence under senior guidance.
Prior to this, my apprenticeship at Medlock Community Services Trust provided extensive experience digitising archival paper records and statutory meeting minutes under GDPR guidelines, alongside handling front-desk civic enquiries. This practical casework is underpinned by my Higher National Certificate in Public Policy and Administration from Manchester Metropolitan University, where my studies focused on UK local governance, administrative law, and public sector data management.
I would welcome the opportunity to bring my administrative diligence, records maintenance skills, and committee support experience to Pennine West Borough Council. Thank you for your consideration, and I look forward to discussing how my background aligns with your team's requirements.
Yours sincerely,
Liam Hallows