SeniorEnglish

Dispatcher resume example

Professional profile and career history of a senior freight and fleet dispatcher based in Utrecht, Netherlands.

Read the example

Jan-Willem de Boer

Senior Freight & Transport Dispatcher

[email protected]

Utrecht

Professional Summary

Senior transport and fleet dispatcher with extensive experience directing heavy goods vehicle routing, driver coordination, and multimodal freight schedules across the Benelux and European freight lanes. Proven track record in maximizing vehicle utilization, maintaining regulatory adherence, and ensuring dependable freight delivery under dynamic road conditions.

Professional Experience

VanderMeer Intermodal Logistics

Utrecht, Netherlands

Senior Fleet Dispatcher

Mar 2018 – Present

  • Supervise daily dispatch operations for a regional fleet of 65 heavy goods vehicles serving the Benelux and Ruhr corridors.
  • Coordinate real-time incident resolution for road blockages, driver hours exceptions, and unexpected delivery window shifts.
  • Maintain compliance with European driving hours (Regulation EC 561/2006) and ADR dangerous goods transit requirements.
  • Collaborate with warehouse operations and cross-dock teams to maintain a 98.4% on-time departure metric across 140 daily scheduled runs.

Rijnstroom Freight Solutions

Nieuwegein, Netherlands

Transport Dispatcher

May 2012 – Feb 2018

  • Planned and scheduled full truckload (FTL) and less-than-truckload (LTL) distribution across domestic Dutch distribution networks.
  • Managed telematics monitoring and direct communications with a dedicated pool of 40 regional transport drivers.
  • Lowered empty running kilometres by 7% over three years by combining backhauls with regional distribution contracts.

Education

ROC Midden Nederland

Associate Degree · Logistics and Transport Management · Utrecht, Netherlands · Pass · Sept 1984 – Jun 1986

Completed foundational vocational coursework in road transport regulations, route optimization, inventory control, and fleet scheduling.

Key Initiatives

TMS Modernization and Transition Project

Nov 2020 – Sept 2021

  • Assisted in defining operational workflows and configuring route parameters during the migration to a modern transport management system.
  • Trained eight junior dispatchers and coordinators on live board monitoring, automated geofencing alerts, and exception handling protocols.

Core Competencies

Fleet Scheduling

Transport Management Systems (TMS)

Route Optimization

Driver Hours Regulations (EC 561/2006)

ADR Regulations

Incident & Delay Management

Telematics & GPS Tracking

Customer Escalation Handling

Carrier Coordination

Languages

Dutch

C2

English

C1

German

B2

Certifications

Dangerous Goods Safety Adviser (ADR)

European Transport Safety Council · May 2022

Professional Competence for Freight Transport (Vakbekwaamheid Ondernemer Beroepsgoederenvervoer)

CBR (Centraal Bureau Rijvaardigheidsbewijzen) · Nov 2018

Community Involvement

Utrecht Community Food Network

Utrecht, Netherlands · Jan 2019 – Present

  • Volunteer Logistics Coordinator
  • Coordinate logistics and route schedules for five community vans providing food collection and local charity drop-offs.

Complete your application

Explore the matching example for this occupation.

Cover letter examples ↗

More examples in this industry