Maya Linfield
Entry-Level Business Analyst | Process Modeling & Requirements Elicitation
New York
Professional Summary
Detail-oriented Business Analyst with a strong foundation in requirements elicitation, workflow mapping, and functional system specifications. Demonstrates hands-on capability in translating operational pain points into structured user stories, process diagrams, and acceptance criteria to support enterprise system enhancements.
Professional Experience
Vanguardia Logistics Solutions
New York, NY
Junior Business Analyst
Jul 2025 – Present
- Collaborate with warehouse supervisors and engineering teams to elicit business requirements for an automated inventory tracking module.
- Facilitate weekly interviews and discovery sessions with department leads to map current-state and future-state workflows using BPMN standards.
- Author 45 functional user stories with defined acceptance criteria in Jira, reducing scope ambiguity during sprint planning.
- Coordinate user acceptance testing across three regional distribution hubs, tracking defect logs and confirming resolutions before release.
Kallisto Advisory Partners
New York, NY
Business Analysis Intern
Jun 2024 – Dec 2024
- Assisted senior analysts in analyzing survey data from 12 corporate departments to detect recurring administrative bottlenecks.
- Built interactive operational dashboards in Microsoft Power BI to track monthly project deliverables and throughput metrics.
- Drafted business requirements documents and requirements traceability matrices to ensure software configurations matched client objectives.
Education
Fordham University
Bachelor of Science · Information Systems and Business Analytics · New York, NY · 3.8 GPA · Sep 2021 – May 2025
Graduated magna cum laude with coursework in enterprise systems analysis, database management, business intelligence, and operations research.
Academic Projects
Campus Dining Workflow Optimization Project
Sep 2024 – Dec 2024
- Analyzed ordering queues across 4 campus dining halls to quantify average wait times and identify point-of-sale friction points.
- Authored functional specifications for a mobile pre-order platform, including activity diagrams, wireframe mockups, and data schemas.
- Delivered a formal recommendations briefing to university auxiliary services directors to guide vendor procurement decisions.
Core Competencies
Requirements Elicitation
BPMN Process Mapping
User Stories & Acceptance Criteria
User Acceptance Testing (UAT)
SQL
Microsoft Power BI
Jira & Confluence
Gap Analysis
Functional Specifications
Data Flow Diagrams
Languages
English
C2
Spanish
B2
Certifications
Entry Certificate in Business Analysis (ECBA)
International Institute of Business Analysis (IIBA) · Apr 2025
Volunteer Experience
Metro Youth Tech Alliance
New York, NY · Oct 2023 – May 2024
- Volunteer Data Skills Tutor
- Mentored secondary school students in foundational spreadsheet data modeling and chart interpretation techniques.
- Organized bi-weekly study sessions centered on basic quantitative analysis and professional presentation skills.