Maura Flaherty
Senior Business Analyst | Enterprise Systems & Process Optimization
Galway
Professional Summary
Senior Business Analyst with extensive experience delivering digital transformation and systems modernizations across technology, financial services, and manufacturing environments in Ireland. Skilled in bridging executive priorities and engineering execution through rigorous process modeling, requirements governance, and data-driven analysis.
Professional Experience
Corrib Digital Solutions
Galway, Ireland
Senior Business Analyst
Mar 2020 – Present
- Lead business architecture and operational analysis across cross-functional logistics platforms, supporting 14 European distribution hubs.
- Facilitate stakeholder discovery sessions, translating strategic operational objectives into structured functional requirements and user stories.
- Oversee business process modeling in BPMN 2.0 to eliminate redundant fulfillment stages, reducing regional order cycle times by 18%.
- Partner with technical architects and product owners to establish acceptance criteria and supervise user acceptance testing cycles.
Claddagh Financial Systems
Galway, Ireland
Lead Business Analyst
Aug 2015 – Feb 2020
- Directed requirement gathering and gap analysis for the modernization of core commercial lending workflows and payment gateways.
- Authored comprehensive business requirement documents, traceability matrices, and interface control documentation for regulatory audits.
- Mentored junior and mid-level business analysts on backlog prioritization, scope management, and change impact assessment.
Oranmore MedTech Enterprises
Galway, Ireland
Senior Business Systems Analyst
Apr 2011 – Jul 2015
- Elicited and documented system specifications for inventory monitoring and regulatory compliance reporting under ISO 13485 guidelines.
- Collaborated with quality assurance leads to execute test scenarios, root-cause defect analysis, and formal validation reports.
- Standardized data mapping between legacy enterprise resource planning software and cloud-based reporting modules.
Education
University of Galway
Master of Science · Information Systems and Business Analytics · Galway, Ireland · First Class Honours · Sept 2003 – Sept 2004
Specialised in enterprise systems analysis, business process re-engineering, and decision support frameworks.
University of Galway
Bachelor of Commerce · Commerce · Galway, Ireland · Second Class Honours, Grade 1 · Sept 1982 – Jun 1985
Concentrated on financial accounting, management information systems, and commercial operations.
Key Projects
Supply Chain Systems Integration
Jan 2023 – Nov 2023
- Defined target operating model and data dictionary for integrating third-party vendor interfaces across five regional warehouses.
- Conducted stakeholder workshops and risk matrices that secured executive approval within project milestones.
Core Competencies
Business Process Modeling (BPMN)
Requirements Elicitation
User Acceptance Testing (UAT)
Stakeholder Management
Enterprise Architecture
Functional Specification Writing
Gap Analysis
Data Mapping & Traceability
Agile & Scrum Methodologies
Change Impact Assessment
Languages
English
C2
Irish
B2
Certifications
Certified Business Analysis Professional (CBAP)
International Institute of Business Analysis · Apr 2016
Certified Scrum Product Owner (CSPO)
Scrum Alliance · Oct 2019
Volunteer Experience
Western Enterprise Mentorship Forum
Galway, Ireland · Jan 2018 – Present
- Business Mentor
- Advise community entrepreneurs on financial modeling, operational planning, and basic systems selection for small enterprises.