Aoife Connolly
Customer-Focused Retail Sales Associate with Cash Handling & Merchandising Experience
Galway
Professional Summary
Enthusiastic and reliable retail sales associate with practical experience in high-street customer service, till operations, and merchandise presentation in Galway. Proven ability to assist customers attentively, maintain organized shop floors, and process transactions accurately during peak weekend trading.
Leaving Certificate graduate with a demonstrated foundation in enterprise sales and store replenishment, eager to deliver friendly shopping experiences and support store sales targets.
Work Experience
Claddagh Bay Books & Crafts
Galway
Weekend Sales Assistant
Jun 2025 – Present
- Operated touchscreen EPOS till, processing cash, card, and digital wallet payments with zero end-of-shift discrepancies.
- Assisted up to 120 customers daily by providing product recommendations, locating merchandise, and answering queries.
- Merchandised weekly front-of-store promotional tables and maintained tidy displays aligned with shop guidelines.
- Received and unpacked weekly supplier deliveries, checking stock dockets and applying security tags.
Education
Salerno Secondary School
Leaving Certificate · General Secondary Education · Galway, Ireland · Achieved · Sept 2020 – Jun 2026
Completed the Irish Leaving Certificate curriculum covering Business Studies, Accounting, and English.
Participated actively in the Student Enterprise Programme and school commerce activities.
Projects
Student Enterprise Retail Project
Sept 2023 – May 2024
- Co-founded a student enterprise producing and retailing eco-friendly tote bags at local school craft markets.
- Managed point-of-sale inventory and balanced daily financial accounts, generating over €450 in event revenue.
Key Skills
Customer Service
Cash Handling
Point of Sale (POS) Systems
Visual Merchandising
Stock Replenishment
Inventory Management
Product Recommendations
Till Reconciliation
Teamwork & Collaboration
Languages
English
C2
Irish
B2
Certifications
Manual Handling Certification
Health & Safety Solutions Ireland · Sept 2025
Basic First Aid
Order of Malta Ireland · Oct 2024
Volunteering
Galway Community Thrift Hub
Galway · Sept 2024 – May 2025
- Volunteer Retail Assistant
- Sorted, inspected, and priced donated clothing and homeware items for shop floor display.
- Greeted donors and shoppers, maintained clean fitting rooms, and assisted with checkout counter coverage.