Professional Summary
MBA candidate with a foundational background in process documentation, operations analysis, and business intelligence. Experienced in translating operational pain points into functional requirements, building analytical dashboards, and supporting systems delivery across Dutch enterprise environments.
Dedicated to enabling data-informed decision-making and operational efficiency within cross-functional teams through structured problem-solving and rigorous stakeholder engagement.
Work Experience
Zonnekracht Logistics BV
Utrecht, Netherlands
Junior Business Analyst
Sept 2022 – Dec 2024
- Interviewed warehouse leads and inventory coordinators to document end-to-end fulfilment processes and pinpoint bottlenecks.
- Authored functional specification documents and user stories for warehouse management software adaptations.
- Constructed automated inventory discrepancy reports in SQL and Microsoft Excel, cutting weekly reconciliation time by four hours.
- Coordinated user acceptance testing for 28 staff members during the rollout of a barcoding module.
Veluwe Mobility Group
Amersfoort, Netherlands
Operations Analysis Intern
Feb 2022 – Aug 2022
- Mapped customer onboarding workflows across regional fleet management accounts using BPMN standards.
- Created monthly KPI dashboards in Power BI tracking regional utilization metrics and client retention rates.
- Assisted senior consultants in gathering regulatory reporting requirements across three municipal fleet contracts.
Education
Rotterdam School of Management, Erasmus University
Master of Business Administration (MBA) · Business Administration · Rotterdam, Netherlands · Expected December 2026 · Jan 2025 – Dec 2026
Focusing on digital transformation, operations strategy, and corporate data analytics. Active member of the Business Analytics and Consulting Club.
Utrecht University
Bachelor of Science · Economics and Business Economics · Utrecht, Netherlands · Cum Laude · Sept 2019 – Jul 2022
Completed coursework in corporate finance, econometrics, supply chain fundamentals, and organizational behavior. Participated in an exchange semester centered on international trade.
Academic Projects
MBA Operations Diagnostic & Inventory Optimization
Feb 2026 – Jun 2026
- Conducted a operational diagnostic for an independent regional retailer facing stockout challenges across three branches.
- Built a demand forecasting model incorporating historical sales and seasonal trends to optimize purchase order timing.
- Delivered a final presentation and procedural roadmap to executive stakeholders outlining potential cost reductions of 7 percent.
Commercial Fleet Decarbonization Feasibility Study
Sept 2025 – Nov 2025
- Formulated financial evaluation models examining electric fleet conversion costs against existing operational expenditures.
- Drafted risk assessment matrices covering grid capacity, charging infrastructure downtime, and vehicle depreciation.
Core Competencies
Business Process Modeling (BPMN)
Requirements Gathering
User Acceptance Testing (UAT)
SQL
Microsoft Power BI
Stakeholder Management
Financial Modeling
Agile & Scrum Frameworks
Gap Analysis
Microsoft Excel
Languages
Dutch
C2
English
C1
German
B1
Certifications
Entry Certificate in Business Analysis (ECBA)
International Institute of Business Analysis (IIBA) · May 2024
Professional Scrum Master I (PSM I)
Scrum.org · Mar 2024
Volunteer Experience
Utrecht Student Career Network
Utrecht, Netherlands · Sept 2023 – Present
- Student Mentor
- Facilitate monthly career planning and CV review sessions for undergraduate commerce students.
- Organize networking panels connecting students with analysts working in logistics, technology, and financial services.