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Office Secretary resume example

Professional resume for Julien Mercier, an experienced Office Secretary based in Toulouse, France.

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Julien Mercier

Office Secretary | Administrative Coordination & Records Management

[email protected]

Toulouse

Professional Summary

Methodical and detail-oriented Office Secretary based in Toulouse with extensive experience supporting executive teams, managing front-office operations, and streamlining departmental documentation. Skilled in agenda coordination, business correspondence, electronic archiving, and liaison between internal departments and external partners.

Work Experience

AéroMeca Solutions

Toulouse, France

Senior Office Secretary

Mar 2021 – Present

  • Manage administrative operations for an engineering office of 45 staff members, coordinating executive agendas, meeting rooms, and department calendars.
  • Screen incoming correspondence, draft formal bilingual memorandums, and distribute inquiries across multidisciplinary project units.
  • Process incoming supplier invoices, match delivery receipts against purchase orders, and route validated records to the accounting team.
  • Organize domestic and European travel itineraries, accommodations, and expense reports for leadership and visiting technical consultants.

Occitanie Ingénierie Conseil

Toulouse, France

Administrative Secretary

Sept 2015 – Feb 2021

  • Prepared executive meeting minutes, assembled board briefing dossiers, and ensured timely distribution of monthly management summaries.
  • Standardized filing and digital archiving conventions across three internal departments, reducing document retrieval times for contract files.
  • Welcomed an average of 30 weekly clients and visiting partners, managing security badges and hospitality services.
  • Supervised office supply inventories and coordinated facility maintenance requests with external service contractors.

Pyrène Logistique Services

Toulouse, France

Office Assistant

Nov 2010 – Aug 2015

  • Handled daily reception duties, switchboard call routing, and general email inbox triage across operational departments.
  • Maintained physical and electronic records for vendor contracts, delivery slips, and facility records.
  • Assisted the branch manager with calendar scheduling, presentation formatting, and outgoing customer dispatches.

Education

Lycée Ozenne

BTS Assistant de Manager · Administrative Management and Support · Toulouse, France · Graduated with Honors · Sept 2005 – Jun 2007

Completed comprehensive coursework in executive office administration, commercial correspondence, internal communication workflows, and bilingual business communication.

Key Projects

Electronic Records System Transition

Apr 2022 – Nov 2022

  • Audited legacy physical filing cabinets and cataloged over 2,500 client dossiers for scanning and structured electronic storage.
  • Collaborated with internal IT staff to configure folder permissions and establish standard indexing guidelines across team workspaces.

Core Skills

Executive Scheduling

Records Management & Archiving

Meeting Minute Drafting

Travel & Itinerary Coordination

Bilingual Business Correspondence

Invoice & Purchase Order Processing

Office Supply Inventory Management

Visitor Reception & Switchboard

Microsoft 365 (Word, Excel, Outlook)

Languages

French

C2

English

B2

Spanish

B1

Certifications

TOSA Microsoft Excel Certification (Advanced)

Isograd · May 2023

Volunteer Experience

Festival du Livre Occitan

Toulouse, France · May 2024 – Jun 2024

  • Logistics & Reception Volunteer
  • Managed registration rosters, badge distribution, and informational signage for a regional weekend literacy festival hosting 1,200 attendees.
  • Assisted guest speakers with schedule briefings, venue navigation, and administrative check-ins.

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