Professional Summary
PTCB-certified pharmacy technician with extensive experience across community clinic and high-volume retail pharmacy environments. Skilled in prescription verification, automated dispensing systems, insurance adjudication, and controlled substance inventory management while maintaining rigorous adherence to state regulations.
Professional Experience
Soundview Community Health Center
Seattle, WA
Lead Pharmacy Technician
Aug 2021 – Present
- Dispense an average of 320 outpatient prescriptions daily using PioneerRx pharmacy management software, verifying patient profiles and labeling accuracy.
- Reconcile complex prior authorization requests and third-party insurance rejections, lowering claim processing delays by 18 percent.
- Manage Pyxis automated dispensing cabinet replenishment and perform biweekly perpetual inventory audits for Schedule III through V medications.
- Orient and mentor four newly licensed pharmacy technicians on standard operating procedures, cleanroom protocols, and customer communication.
Emerald Crest Apothecary
Seattle, WA
Pharmacy Technician
May 2017 – Jul 2021
- Processed retail prescriptions and packaged unit-dose medications in compliance with Washington State Board of Pharmacy guidelines.
- Maintained cold-chain storage logs and handled routine supplier orders through Cardinal Health ordering portals.
- Assisted staff pharmacists with non-sterile compounding of topical creams, oral suspensions, and customized dosages under USP 795 standards.
Education
North Seattle College
Associate of Applied Science · Pharmacy Technology · Seattle, WA · 3.8 GPA · Sep 2015 – Mar 2017
Coursework focused on pharmacology, pharmacy calculations, federal and state drug law, aseptic technique, and computerized dispensing records.
Key Initiatives
Pharmacy Management Software Migration
Aug 2023 – Nov 2023
- Assisted the supervising pharmacist in transitioning prescription records and dispensing workflows to an updated pharmacy management system.
- Standardized medication shelf organization and updated barcoded inventory bins, reducing retrieval times during peak hours.
Core Competencies
Prescription Dispensing
PioneerRx Software
Third-Party Billing & Prior Authorizations
Automated Dispensing Cabinets (Pyxis)
Controlled Substances Recordkeeping
USP 795 Non-Sterile Compounding
Inventory Management
Medication Therapy Management Support
HIPAA & Drug Law Compliance
Languages
English
C2
Spanish
B1
Certifications & Licenses
Certified Pharmacy Technician (CPhT)
Pharmacy Technician Certification Board (PTCB) · Apr 2017
Pharmacy Technician License
Washington State Department of Health · May 2020
Community Involvement
Puget Sound Free Health Outreach
Seattle, WA · Apr 2022 – Sep 2024
- Pharmacy Support Volunteer
- Organized intake forms, verified patient eligibility, and packaged wellness supplies for uninsured community members during weekend clinics.