Malin Bergström
Experienced Retail Cashier | Customer Service & POS Operations
Uppsala
Professional Summary
Dedicated retail cashier with extensive experience in high-volume grocery and department store environments across Uppsala. Skilled in fast and accurate POS operation, payment processing, self-checkout oversight, and friendly customer support.
Consistently ensures balanced till closures, compliant age verification, and proactive front-of-store merchandising while supporting and onboarding junior team members.
Work Experience
Fyris Stormarknad
Uppsala
Senior Retail Cashier
Sept 2018 – Present
- Operate high-volume touchscreen checkout registers, scanning items and processing credit, debit, and mobile Swish payments with high accuracy.
- Assist shoppers with product inquiries, loyalty card registration, and self-service kiosk guidance, maintaining a courteous demeanor during peak hours.
- Conduct daily till reconciliation and reconcile register balances at shift close, keeping cash discrepancies below target thresholds.
- Guide and mentor two junior seasonal cashiers each summer on register procedures, returns protocols, and statutory age-check standards for tobacco and energy drinks.
NordMat Livsmedel
Uppsala
Retail Cashier
Mar 2013 – Aug 2018
- Handled cash and card transactions across dual lanes, serving up to 60 customers per hour while ensuring fast queue turnover.
- Restocked checkout aisle shelving, verified promotional shelf tags, and rotated refrigerated dairy and bakery goods according to expiration dates.
- Managed front-end customer inquiries, bottle deposit vouchers, and basic merchandise exchanges in alignment with store return policies.
Linné Hem & Fritid
Uppsala
Store Assistant and Cashier
May 2010 – Feb 2013
- Processed sales transactions for household goods, seasonal garden equipment, and hardware accessories.
- Conducted periodic physical inventory counts and identified stock discrepancies against internal warehouse management records.
Education
Celsiusskolan
Upper Secondary School Diploma (Gymnasieexamen) · Business and Administration (Handel och administration) · Uppsala · Pass with Distinction · Aug 1997 – Jun 2000
Coursework covered retail store operations, basic bookkeeping, merchandise display, customer communications, and computer-assisted checkout systems.
Core Competencies
Point of Sale (POS) Systems
Cash Handling & Reconciliation
Card & Swish Payment Processing
Customer Service
Self-Checkout Assistance
Shelf Restocking & Facing
Inventory Counting
Age Verification Compliance
Returns & Exchanges
Queue Management
Languages
Swedish
C2
English
B2
Certifications
Retail Cashier and Age Verification Certification
Svensk Handel Kompetens · Apr 2022
First Aid and Workplace CPR
Röda Korset Uppsala · May 2024
Volunteer Experience
Uppsala Gemenskap Stadsmission
Uppsala · Jan 2020 – Dec 2021
- Volunteer Cashier and Retail Assistant
- Sorted donated household goods and assisted customers at the community thrift shop checkout during weekend distribution drives.