Professional Summary
Detail-oriented Office Assistant with proven experience steering core administrative workflows, vendor coordination, and travel logistics in corporate environments across Basel.
Skilled in calendar organization, digital record management, and bilingual communication, ensuring reliable daily office operations and high-standard internal team support.
Work Experience
Helvetia Logistics Partners AG
Basel
Senior Office Assistant
Aug 2021 – Present
- Coordinate day-to-day administrative operations for a regional office of 120 employees, overseeing reception coverage, courier intake, and meeting room facilities.
- Manage office supplies procurement and consumable replenishment, working with regional vendors to achieve an annual purchasing savings of 12%.
- Arrange domestic and international travel bookings, hotel accommodations, and expense reconciliation for 15 departmental managers using SAP Concur.
- Oversee front-desk guest reception and multichannel switchboard inquiries in German, English, and French with established service response standards.
- Coordinate on-site facility service providers, building maintenance contractors, and IT hardware installers for routine repairs and office upgrades.
Rheintal Consulting Group GmbH
Basel
Office Assistant
Sept 2017 – Jul 2021
- Managed partner calendars, structured weekly team agendas, and handled hospitality preparation for client briefings and workshops.
- Converted physical records to a secure digital archive, cataloging more than 4,500 client dossiers according to Swiss statutory retention requirements.
- Drafted bilingual business correspondence, client notification letters, and summary minutes for executive steering committee sessions.
- Supported internal accounting by checking incoming supplier delivery notes against invoices prior to month-end sign-off.
Education
Handelsschule KV Basel
Federal Diploma of Vocational Education and Training (EFZ) · Commerce and Business Administration (Kaufmann EFZ) · Basel · 5.4 / 6.0 · Aug 2014 – Jul 2017
Completed dual-track commercial training covering workplace administration, business correspondence, financial records, and client reception.
Key Projects
Office Desk-Sharing Transition
Jan 2023 – May 2023
- Coordinated the physical inventory and workstation layout adjustment during a departmental move to flexible desk sharing for 80 team members.
- Prepared desk assignment guides, onboarded colleagues to shared printing resources, and gathered user feedback for facilities management.
Core Skills
Calendar & Schedule Management
Travel & Itinerary Coordination
Office Supplies Procurement
Records & Document Management
Visitor Reception & Switchboard
Microsoft 365 (Word, Excel, Outlook)
SAP Concur
Meeting Minutes & Correspondence
Facility Liaison
Expense Reconciliation
Languages
German
C2
English
C1
French
B1
Certifications
ECDL / ICDL Advanced Workforce Certificate
ICDL Switzerland · May 2018
Community Involvement
Basler Quartiertreffpunkt St. Johann
Basel · Feb 2020 – Dec 2022
- Volunteer Office Helper
- Maintained neighborhood association contact records, scheduled community hall rentals, and prepared monthly informational mailings for 250 local members.