Rowan Murphy
Dental Receptionist
Leeview Dental Practice
Dear Hiring Team,
I am writing to express my interest in the Dental Receptionist position at Leeview Dental Practice. With hands-on front-desk experience in a multi-surgery clinic in Cork and formal training in medical and dental administration, I am keen to support your team by delivering professional, organised, and empathetic patient care.
In my current role at Mardkyle Dental Clinic, I manage the front desk for three busy treatment surgeries, welcoming up to 45 patients each day and handling patient check-ins and medical history updates. Using Exact dental practice management software, I coordinate appointment diaries for dentists and dental hygienists to maintain clinic flow and minimise scheduling gaps. I also liaise closely with dental nurses and clinicians to relay patient arrivals and accommodate urgent emergency appointments smoothly.
In addition to diary coordination, I oversee daily billing and administrative duties. I regularly submit and reconcile PRSI dental scheme claims and private insurance submissions with zero documentation errors, process card payments, issue itemised invoices, and balance daily electronic till receipts. This practical background, paired with my QQI Level 5 Certificate in Medical and Dental Practice Administration from Cork College of Commerce, ensures I maintain strict confidentiality and thorough compliance in all administrative procedures.
I welcome the opportunity to discuss how my administrative experience and familiarity with dental clinic operations can contribute to Leeview Dental Practice. Thank you for your time and consideration.
Yours sincerely,
Rowan Murphy